Case Study: Utah Valley University achieves instant, automated BYOD access and halves Help Desk calls with Bradford Networks' Network Sentry

At Utah Valley University, Network Sentry Makes BYOD Fast, Simple and Reliable

Utah Valley University (UVU), a public university with nearly 33,000 students and 5,000 faculty, needed to support a campus-wide BYOD experience as mobile devices became integral to learning. Their legacy Network Access Control system wasn’t built for BYOD, leading to frequent access and security problems and a growing volume of Help Desk calls.

UVU deployed Bradford Networks’ Network Sentry to automate onboarding and self-remediation: a lightweight agent profiles devices, enforces policies, and lets users update noncompliant software themselves. The result was rapid adoption (5,500 users/6,600 devices in 10 days; over 20,000 users and 30,000 devices in two months), near-instant network access, Help Desk calls and walk-ins cut by half, and a better student and classroom experience — with plans to extend automated control to wired infrastructure.

Utah Valley University

Ray Walker

Associate Vice President of Information Technology