Case Study: Asker kommune provides 24/7 employee support with boost.ai's conversational AI

Asker kommune provides 24/7 support to over 6,500 employees with conversational AI

Asker kommune, a Norwegian municipality, needed a central and accessible repository of information for its over 6,500 employees following a major district merger. To address this internal support challenge, they worked with vendor boost.ai to implement a conversational AI solution.

boost.ai, in partnership with Sem & Stenersen Prokom, provided its conversational AI platform to create "Tore på kontoret," an internal virtual agent. This solution gives employees 24/7 access to a knowledge base of over 2,600 work-related topics. The implementation has been highly successful, with employees giving the boost.ai-powered agent consistently positive feedback scores for more than 42 consecutive weeks, demonstrating its value as a always-available digital colleague.

Asker kommune

Hanne Huseby Aune

Project Manager