Case Study: Laurie Finkelstein Reader Real Estate achieves increased agent production and superior customer experience with BoomTown

Using Boomtown as a Third Arm for Her Business

Laurie Finkelstein Reader Real Estate, led by Laurie Finkelstein Reader, is a people-first real estate team focused on delivering a VIP customer experience while scaling agent production. Their challenge was to grow transactions and agent capacity without sacrificing service quality, which required a dependable technology partner for lead management and agent-to-customer communication — BoomTown and its platform became that third arm of the business.

Laurie implemented the BoomTown platform with a deliberate focus on training and adoption, working closely with BoomTown success managers, regular check-ins, and product feedback loops to tailor the system to her team. The results: markedly higher agent productivity and measurable growth (Laurie notes agents using the system can move from ~10 to ~40 homes a year), improved ROI tracking, and the ability to expand the business while maintaining exceptional customer service — all enabled by BoomTown’s ongoing support and platform upgrades.

Laurie Finkelstein Reader Real Estate

Laurie Finkelstein Reader

Laurie Finkelstein Reader Real Estate