BoomTown
45 Case Studies
A BoomTown Case Study
Chris Lyons of Lyons Realty, an independent brokerage with two expansion teams in Texas, tested a lower‑cost CRM after using BoomTown but quickly ran into problems. The replacement proved hard to use, lacked intuitive lead tracking and effective onboarding, and delivered far fewer leads — leaving agents frustrated and unable to benchmark ROI or adopt the system effectively. Lyons Realty returned to BoomTown for its real‑estate CRM/platform and support.
BoomTown reinstated its platform with one‑on‑one onboarding, multi‑channel training and 7‑day support plus a lead‑tracking dashboard, driving much higher agent adoption and visibility into lead sources. With the same traffic and budget, Lyons Realty’s lead count “skyrocketed” after going back to BoomTown; the brokerage now completes about 500 transactions a year, and BoomTown’s training model (97% of clients who complete training see higher success) helped restore measurable ROI.
Chris Lyons
Lyons Realty