Case Study: Gilt achieves a 22% boost in Gilt Gold participation and a stronger companywide feedback culture with Bonusly

Gilt - Customer Case Study

Gilt, an online retailer with more than 1,000 employees across New York, Kentucky, and Ireland, had already launched a CEO-led peer-to-peer rewards program called "Gilt Gold" in 2013. In May 2014 they sought an intuitive, easy-to-administer platform that would integrate with existing enterprise tools (like Okta and Workday) and boost participation in real-time recognition.

Gilt implemented Bonusly companywide and saw quick, positive adoption—participation in Gilt Gold increased by 22%. Employees gave 9,417 bonuses (52% of users giving, 63% receiving), with an average bonus of 1 Gilt Gold and about four bonuses given per person per month, and leadership reported that Bonusly became part of the company culture, improving cross-department feedback and celebration of success.

Gilt

Sherri Rosenthal

HR Manager