Case Study: Cream and the Crop achieves 10% reduction in missed and dropped orders with BlueCart

How Cream and the Crop Reduced Returned Orders by 10% With BlueCart

Cream of the Crop, a San Francisco–area distributor of American artisan cheese founded in 2011, faced growing pains as it expanded sales reps across the West Coast and relied on phone, email and spreadsheets to capture orders. To gain real‑time visibility into reps’ orders and centralize account information, they turned to BlueCart’s order‑management and mobile onboarding platform.

BlueCart implemented a single, mobile-enabled ordering platform that replaced manual uploads and gave managers live access to order history. The result: about 4 hours saved per week, a 20% increase in order accuracy and a 10% weekly reduction in missed and dropped orders, plus the confidence to hire more sales reps and noticeably improved business management processes.

Cream and the Crop

Darren Ryan

Proprietor