Case Study: Lenovo achieves improved reporting accuracy and efficiency with Blue Yonder (formerly JDA) Short-Term Consulting

Lenovo Benefits From Blue Yonder Short-Term Consulting

Lenovo, a US$34 billion personal-technology company serving customers in more than 160 countries, needed to improve reporting accuracy and the efficiency of the sales-order planned ship date functionality in JDA Factory Planner. The goal was to bring in on-site JDA Short-Term Consulting to support Lenovo IT, resolve the core issue and automate manual processes that were slowing order execution.

JDA deployed short-term consulting teams—product experts, consultants and technicians—using rapid diagnostics and fixes (typically within 10 days). The engagement effectively supplemented Lenovo’s internal IT, automated manual tasks, reduced workload for the order-execution team, improved reporting accuracy and removed process bottlenecks.

Lenovo

Lisa Peng

Production Planning Team Application Operation Center