Case Study: Coca-Cola Europacific Partners achieves €17 million savings with SS&C Blue Prism intelligent automation

Coca-Cola Europacific Partners Saves €17 Million With Intelligent Automation

Coca-Cola Europacific Partners (CCEP) needed a way to balance standardized processes with customer-specific requests while improving efficiency across its supply chain and order operations. SS&C Blue Prism helped CCEP build an intelligent automation and digital workforce program, including SS&C Blue Prism® Decipher for document processing, to reduce manual work and let teams focus on customer-facing and higher-value tasks.

With SS&C Blue Prism, CCEP implemented digital workers across order-to-cash and sales order processing, automating 450 processes and 13 million tasks. The results included €17 million in savings, 580,000 hours returned to the business, and almost 80% fewer errors, while order processing became 99% faster and supported rapid scaling across markets.

Coca-Cola Europacific Partners

Nicolas Pignon

Head of Intelligent Automation