Case Study: Lessen achieves stronger knowledge management and user trust with Bloomfire

Lessen achieves 75% engaged users with Bloomfire

Lessen, a technology-enabled property services platform, faced challenges when considering replacing its knowledge management solution with SharePoint. The evaluation revealed risks like inconsistent search, limited governance, complex permissions, and high migration costs. Lessen needed a platform to streamline permissions and search to improve employee efficiency, which led them to evaluate Bloomfire.

Bloomfire provided a powerful knowledge management platform that stood out for its intuitive search, automated governance, flexible permissions, and robust analytics. By choosing Bloomfire, Lessen preserved a trusted user experience, reduced IT dependency, and achieved a 75% engaged user rate. This strengthened their long-term knowledge strategy and validated Bloomfire as the right platform to support their teams at scale.

Lessen