Case Study: Dominion Energy improves field worker safety with Bloomfire

Dominion Energy helps 21,000 employees find safety knowledge fast with Bloomfire

Dominion Energy, a major U.S. energy producer, faced a challenge ensuring its field workers could easily find and access critical safety protocols and documentation. The company needed a way to break down information silos and guarantee that vital knowledge was being used. To address this, they implemented the Bloomfire platform to centralize their safety knowledge.

Using Bloomfire, Dominion Energy uploaded all safety materials, including videos with searchable transcripts, making it easy for employees to find what they needed via keyword search or categories. The mobile-friendly solution allowed workers to access procedures directly in the field. The implementation was so successful that use of Bloomfire expanded from the initial Power Delivery group to become a company-wide knowledge management solution.

Dominion Energy