Case Study: Asure Software boosts team efficiency with Bloomfire

Asure Software speeds answers for 80,000 clients with Bloomfire

Asure Software, an information technology company providing cloud-based HR and workspace management platforms, faced a challenge in centralizing knowledge across its many product divisions. Their sales, services, and support teams lacked a single source for up-to-date content, leading to repetitive questions that wasted valuable time. They turned to the vendor Bloomfire for a solution using its knowledge sharing platform.

Bloomfire provided a centralized, searchable knowledge hub and Q&A platform for Asure Software. This solution empowered employees across teams to find information faster through self-guided learning, freeing up managers from fielding repetitive questions. The result was significantly more enabled teams who could get the answers they need immediately from Bloomfire instead of figuring out who to ask.

Asure Software