Case Study: Mural achieves faster, scalable Office 365 onboarding with BitTitan MigrationWiz

Mural and BitTitan Provide Integrated Solution for Premier Onboarding of Office 365

Mural, a Portland-based cloud IT onboarding and support provider, faced growing demand to move SMB customers to Office 365 but found Outlook PST export and manual migrations too slow, error-prone and labor-intensive. Seeking a cost-effective, easy-to-use, scalable tool with a non-technical UI that could handle diverse messaging platforms and hosted Exchange restrictions, Mural turned to BitTitan and its cloud migration product MigrationWiz to solve these challenges.

BitTitan’s MigrationWiz was integrated into Mural’s MaaXcloud onboarding service, providing web-based, no-install migration of mailboxes, attachments, archives and PSTs and handling complex scenarios at scale. The solution let Mural support more accounts, acquire customers faster, and cut manual effort (for example eliminating the need to collect eighty passwords manually by using MigrationWiz’s password-request workflow); Mural now includes MigrationWiz in every Office 365 onboarding engagement.

Mural

Steve Zimba

CEO