Case Study: Stichting Open Nederland achieves 99.2% OTP delivery for 21M+ messages with Bird SMS API

Stichting Open Nederland sends 21M+ OTP messages with 99.2% delivery using Bird

Stichting Open Nederland (SON), a Dutch government-funded non-profit, needed a highly reliable and compliant SMS provider to send millions of one-time password (OTP) messages for its COVID-19 test booking platform. Their challenge was to ensure a near-perfect delivery rate for these critical authentication messages while meeting strict GDPR and regulatory requirements for a government project.

Bird provided its SMS API solution, which offered the necessary scalability, EU data centers, and high delivery rates. With Bird, SON successfully sent over 21 million messages, achieving a 99.2% delivery rate and handling up to 400,000 daily SMS, ensuring citizens could reliably receive their test results and verification codes.

Stichting Open Nederland (son)