Case Study: a transportation broker achieves 91% cash application match rates with Billtrust

Transportation Broker achieves 91% cash application match rates with Billtrust

A transportation broker providing third-party logistics across North America faced manual and complex order-to-cash processes for its large customer base. Its internal accounts receivable team struggled with cash application, invoicing, and payments as the company grew. The customer needed a flexible solution to integrate with its existing portal and ERP, leading it to implement Billtrust Cash Application.

Billtrust configured a custom remittance-only file to integrate its Cash Application and Invoicing and Payments solutions with the customer's systems. This implementation achieved a 91% automated match rate for lockbox payments and an 86% rate for electronic payments. The partnership with Billtrust allowed the broker to automate invoicing mailing and provide a digital payment portal, significantly improving order-to-cash efficiency.