Billtrust
75 Case Studies
A Billtrust Case Study
Alertis, a family-run provider of high-tech security solutions serving industrial and residential markets, faced an inefficient, manual debtor-management process—exporting balances twice monthly and tracking customer calls by hand across more than 18,000 installations and 1,000 annual commissions. To structure and automate collections, Alertis engaged Billtrust and implemented Billtrust Collections.
Billtrust Collections delivered digital, customizable outreach, integrated credit-score visibility (CompanyWeb into the Billtrust Score), third-party e-invoice integration and seamless ERP data transfer, enabling personalized workflows for diverse client types. As a result, Alertis achieved a 96% current aging, a 10% improvement in current receivables, overdue balances kept under 10% of outstanding, reduced duplicate invoicing and fewer invoice-copy requests — all while revenue almost doubled.