Case Study: Peak Industrial cuts bad debt and DSO with Billtrust AR automation

Peak Industrial cuts bad debt by 60% and DSO by 47% with Billtrust

Peak Industrial, a leading provider of equipment and services for construction and industrial operations, faced significant accounts receivable challenges. The company was losing $500,000 annually to bad debt and had $20 million tied up in open balances, leading to cash flow problems. To address these inefficiencies, Peak Industrial partnered with Billtrust for an AR automation solution that integrated with their ERP and streamlined the entire order-to-cash lifecycle.

Billtrust implemented a system featuring prioritized collections queues and one-click payment reminders, which automated previously manual processes. This solution dramatically improved results: DSO was reduced by 47%, the AR balance was cut in half freeing up $10 million, and annual bad debt was reduced by 60%, saving $360,000. Billtrust's platform doubled the AR team's efficiency and generated significant annual savings through smarter payment policies, essentially paying for itself.

Peak Industrial

Ryan Oaks

Finance Director