Case Study: Natus Medical boosts virtual card payments with Billtrust

Natus Medical cuts manual payment work by half with Billtrust

Natus Medical Incorporated, a medical equipment provider, sought to enhance and automate its payment experience as more of its hospital clients opted to use virtual cards. Their challenge involved extensive manual processes in accounts receivable. They partnered with the vendor Billtrust to address this.

The solution was the implementation of Billtrust's Business Payments Network (BPN). This automated the capture and application of customer payments. The results were significant: Natus saved over 1,600 hours annually in manual labor, saw a 60% increase in virtual card payments, and processed $11.8 million in payments in just three months with zero manual intervention. Billtrust's platform also cut payment processing time in half and drastically reduced exception handling.

Natus Medical