Billtrust
75 Case Studies
A Billtrust Case Study
Oldcastle APG, a division of CRH and one of North America’s largest building products manufacturers, faced fragmented billing across more than 180 facilities after disparate operating-company systems and an unsuccessful ERP implementation. Seeking a unified solution, Oldcastle APG turned to BILLTRUST for electronic and paper billing and accounts receivable services.
BILLTRUST implemented its suite of automated A/R services, redesigned Oldcastle APG’s complex billing files and integrated print, email and online billing. As a result, eAdoption jumped from under 10% to over 50% (56% ePresentment), postage costs fell by about 25%, payments accelerated, and customer satisfaction improved while the Credit team gained better tracking of delivery and payment activity.
Tracy Garret
A/R Manager