Case Study: Acushnet achieves 20‑hour daily cash-application savings and 99.5% ACH match rates with Billtrust Cash Application

Manufacturer sees continued electronic payments growth

Acushnet, a leading golf-equipment manufacturer behind brands like Titleist and FootJoy, struggled with an outdated ACH lockbox and a fragile online payment portal that caused frequent cash-application discrepancies, slow error correction, and declining customer satisfaction. To address rising electronic payments and corrupted lockbox files, Acushnet engaged Billtrust and its Cash Application solution.

Billtrust’s Cash Application automated matching and reconciliation, driving measurable improvements: credit card match rates rose to 100%, ACH match rates averaged 99.5%, OCR matches averaged 85%, and electronic payments grew over 20% annually. The solution also cut manual open-cash processing by about 20 hours per day, eliminating overtime and streamlining Acushnet’s cash application workflow.

Acushnet Company

Mark Storey

Senior Financial Services Manager