Case Study: OMEGA Engineering achieves 50% ePresentment increase and faster invoice processing with Billtrust BPN Invoicing

Manufacturer finds new efficiencies with invoicing portal

OMEGA Engineering, a global manufacturer of measurement and control products, faced high daily invoice volumes and an overreliance on mailed invoices—about 85% of customers—plus outdated folding/insert/mailing equipment and no way to detect undeliverable or failed emailed invoices. To modernize invoicing and improve AR efficiency, OMEGA engaged Billtrust and adopted its Business Payments Network (BPN) Invoicing solution.

Billtrust implemented BPN Invoicing alongside OMEGA’s EDI customer interfaces to route invoices to AP portals and increase electronic adoption. Within five months OMEGA saw a 50% increase in ePresentment (customers receiving invoices via email), a four-hour weekly reduction in EDI invoice keying, more EDI invoices automated by Billtrust, and improved delivery visibility—allowing OMEGA to stop mailing invoices to credit card customers and significantly boost AR efficiency.

OMEGA Engineering

Pat Cerone

Credit Manager