Case Study: Leading IT distributor achieves $2M postage savings and 80% digital invoicing adoption with Billtrust

Leading IT distributor finds massive savings with automated AR solutions

Leading IT distributor, a Fortune 500 technology solutions provider operating across the US, UK and Canada with over 10,000 employees and a customer base of more than a quarter million organizations, faced a scaling challenge: the AR team was mailing over 300,000 paper invoices per month with only 3% delivered electronically. To offer diverse billing options and streamline collections, the company engaged Billtrust for digital invoicing and AR automation.

Billtrust implemented Billtrust Invoicing (with its eSolutions team), Billtrust Cash Application, and the Billtrust Business Payments Network (BPN) to digitize invoice delivery and automate cash application and virtual card capture. As a result, electronic invoice presentment rose from 3% to 80%, postage savings exceeded $2M, straight‑through processing improved from 58% to 79% (a ~20% lift), and machine learning matched an additional 12,000 payments per month—accelerating cash collection.