Case Study: Kinepolis Group achieves a 13-day DSO reduction and 33% fewer overdue invoices with Billtrust Collections

Growing international cinema chain drives down DSO and overdue invoices with automated collections solutions

Kinepolis, the largest cinema chain in Belgium with over 110 branches and diverse revenue streams (events, space rentals, advertising, vouchers), faced growing numbers of outstanding invoices and an inefficient, decentralized collections process run by sales rather than accounting. To address scalability and reporting gaps, Kinepolis partnered with Billtrust and adopted the Billtrust Collections software.

Billtrust centralized collections under Kinepolis’s accounting team, delivering weekly pre-programmed invoice overviews, customizing the Collections configuration to handle multiple invoice types and contact sequencing, and enabling regular cross-department consultations. As a result, Billtrust helped Kinepolis reduce DSO from 41 to 28 days (a 13-day improvement), cut overdue invoices from 60% to 40% (about a 33% reduction), and scale collections internationally across multiple countries.

Kinepolis Group