Case Study: Sunstate Equipment achieves 64-day invoicing rollout and 80% electronic payments adoption with Billtrust

Equipment and tool rental company streamlines compliancy and increases customer adoption with multiple order-to-cash solutions

Sunstate Equipment, a national equipment and tool rental company, needed to reduce manual payment matching, improve cybersecurity for customer remittances, and speed internal processing — all on a 90‑day timeline. Already using Billtrust Cash Application since 2015, Sunstate engaged vendor Billtrust to expand services to Billtrust Invoicing, Billtrust Payments and the Billtrust Business Payments Network (BPN) to provide a secure, streamlined payment and remittance experience for customers.

Billtrust implemented an invoicing and payments portal and BPN, delivering the solution in 64 days (nearly a month ahead of the deadline). The new system gives customers 24/7 access to view and pay invoices, drove over 80% electronic payments in the first month, and sustained a 90%+ match rate across lockbox, RDC and electronic channels, significantly streamlining Sunstate’s order‑to‑cash operations.

Sunstate Equipment