Case Study: Werner Electric Minnesota achieves 5+ day DSO reduction and 88% e-invoicing adoption with Billtrust

Electrical distributor hones A/R efficiency with solutions for collections, cash application and invoicing

Werner Electric Minnesota, an independent electrical distributor with eight branches and a long regional history, faced slow, manual billing and order-to-cash processes after bringing its financial services team in-house. These inefficiencies hurt cash flow, increased DSO, and lowered customer satisfaction, so the company partnered with Billtrust to modernize invoicing, cash application and collections.

Billtrust implemented Billtrust Invoicing, Cash Application and Billtrust Collections to move customers to digital billing, automate payment processing and scale collections outreach. The result: 88% electronic invoice presentment, a 67% overall match rate in cash application, customers paying overdue invoices 2–3 days earlier on average, and a reduction in DSO of more than five days thanks to Billtrust’s automated account coverage and communications.

Werner Electric Minnesota

Bonnie Halvorson

Financial Services Manager