Case Study: Daikin Comfort Technologies North America achieves 376% increase in electronic invoicing with Billtrust

Daikin Comfort Technologies North America boosts electronic invoicing 376% with Billtrust

Daikin Comfort Technologies North America, a manufacturer focused on indoor comfort solutions, had a long-standing relationship with Billtrust for invoice presentment but was dealing with high costs from paper-based invoicing. In 2019, they initiated a corporate challenge to drastically reduce mailing costs by converting more of their customers to digital invoicing using Billtrust's Invoicing & Payments solutions.

Working with Billtrust's eSolutions Team, Daikin ran targeted campaigns leveraging the Billtrust Business Directory to encourage customer adoption. These campaigns achieved an average 86% conversion rate, leading to a 376% increase in electronic invoicing and raising digital invoice presentment from 13% to 62% of customers. Through this solution with Billtrust, Daikin projects over $600,000 in savings within three years.

Daikin Comfort Technologies North America