Case Study: Cooper Electric achieves $120K savings and 671% growth in digital payments with Billtrust

Cooper Electric Virtual credit card capture technology helps electrical distributor save time and dollars

Cooper Electric, a long‑standing electrical distributor, faced a surge in customers sending single‑use virtual credit card payments by email, which increased AR workload and processing costs. To address this, Cooper Electric worked with Billtrust and evaluated its Business Payments Network (BPN) to find a scalable, secure way to capture and process emailed card payments.

Billtrust’s BPN automates email capture, card processing (using robotics, issuer integrations and BPO), enforces business rules and delivers daily payment files to Cooper Electric’s cash application team. The result: a 671% increase in total digital payment dollars and a 50% increase in touchless digital payments in one year, about $120,000 saved in card processing fees through higher Level 3 interchange qualification, improved PCI security, and 71% electronic invoice presentment — all without adding headcount.

Cooper Electric

Melinda Kilonsky

Regional Credit Manager