Case Study: Ram Tool achieves 67% faster cash application and streamlined invoicing with Billtrust

Construction supply distributor reduces process time with automated customer invoicing and cash application solutions

Ram Tool, a nationwide construction supply distributor with 44 branches, faced a completely manual AR process: over 75,000 invoices a month sent via a third party, manual remittance entry into their ERP, three full-time staff handling invoicing and cash application, and up to three days to process large deposits—causing misapplied payments and customer friction. To modernize, Ram Tool partnered with Billtrust and implemented Billtrust Cash Application and Billtrust Invoicing.

Billtrust’s Cash Application and Invoicing automated matching and digital invoicing so payments are now applied in a day (a 67% reduction), with a 91% line-item match rate and 40% customer portal adoption. The automation eliminated the need for three dedicated employees, allowed Ram Tool to reallocate one team member, improved DSO, and provided customers an easy payment channel during COVID-19—demonstrating clear time savings and operational impact from Billtrust.

Ram Tool Construction Supply Co.

Mark Woolnough

Director of Credit and Collections