Case Study: Clyde Companies achieves streamlined invoicing and higher e-payment adoption with Billtrust

Construction companies transform invoicing & payments

Clyde Companies — including its divisions Geneva Rock and Sunroc — faced rising costs and chaos from printing and mailing paper invoices: time-consuming re-sends, heavy customer service volume, and slow matching of mailed checks that delayed cash flow. To address this, Clyde Companies engaged Billtrust and its automated A/R and e-invoicing/e-payment services to move customers to electronic invoice delivery and payment channels.

Billtrust implemented automated A/R solutions and worked with Clyde Companies’ eAdoption efforts, which sharply reduced inbound service calls and freed staff for higher-value work. Since onboarding in March 2015, Geneva Rock’s e-presentment rose from 57% to 79% and Sunroc’s from 50% to 74%, while electronic payments climbed from 1% to 23% for Geneva Rock and 24% for Sunroc, driving faster cash application, lower costs, and improved efficiency.

Clyde Companies

Amy Donahoe

Accounts Receivable Manager