Case Study: Cintas achieves $1M+ in annualized savings with Billtrust AR automation

Cintas boosts AR productivity 159.6% and saves $1M+ with Billtrust

Cintas, a provider of uniforms and facility supplies, faced declining productivity in its accounts receivable (AR) processes due to challenges with multiple ERP systems. An upcoming acquisition was set to significantly increase payment volume, and manual management was unsustainable. To avoid a major increase in headcount, Cintas explored automation opportunities with Billtrust, initially adopting their Cash Application solution.

Billtrust's AI-driven cash application software provided a single source of truth for payment processing, using machine learning to maximize reconciliation accuracy and drastically reduce manual work. This solution resulted in a 159.6% productivity gain, allowing Cintas to process more than double the payments per hour. The partnership with Billtrust generated over $1 million in annualized savings from efficiency gains and reduced bank fees, and enabled the team of 16 handling manual credit card processing to be reduced to just two people.

Cintas