Case Study: a leading labor law firm saves $1M in card interchange fees with Billtrust Digital Lockbox

Am Law 100 Firm saves $1M in interchange fees with Billtrust

An Am Law 100 labor law firm faced significant challenges with its manual processing of virtual credit card payments. The manual system was deemed non-compliant after a bank audit, exposing the firm to six-figure PCI compliance fines and the risk of losing clients. The firm turned to vendor Billtrust for a solution.

Billtrust implemented its Digital Lockbox service to automate the capture and processing of virtual card payments. This provided a PCI-compliant system and enabled the firm to capitalize on lower interchange rates. The results included avoiding a major fine, reallocating a full-time employee, and saving over $1 million in annual interchange fees by automating more than $80 million in customer card payments.