Case Study: Advanced Polymer Manufacturer achieves 50% cost reduction and 70% eAdoption increase with Billtrust

Advanced polymer manufacturer - Customer Case Study

Advanced polymer manufacturer, a leader in advanced-technology polymer products for industrial applications, faced high billing costs and low electronic adoption while outsourcing bill delivery. They engaged Billtrust and implemented Billtrust Invoicing to modernize billing, integrate with their QAD ERP, and offer customers more invoice delivery options.

Billtrust delivered an end-to-end invoicing solution with multi-channel delivery (mail, email, fax, online) and the Client Connect portal for tracking, research and payments. As a result, the manufacturer reduced internal billing costs by more than 50%, increased eAdoption by 70%, achieved 98% ePresentment, and improved customer service productivity and invoice-preference compliance with Billtrust.