Case Study: a leading healthcare supply chain management organization saves $2.2M with Billtrust Digital Lockbox

a leading healthcare supply chain management organization saves $2.2M with Billtrust Digital Lockbox

A leading healthcare supply chain management organization, serving a large portion of U.S. healthcare providers, faced a major challenge with the manual processing of virtual credit card payments. The manual work required three full-time employees and incurred over $6 million annually in interchange fees. They partnered with Billtrust to find a solution.

Billtrust implemented its Digital Lockbox service with virtual card capture technology. This automated the acceptance and processing of electronic payments, including the optimization of Level II/III data to reduce costs. As a result, in 2020 alone the organization saved over $2.2 million in fees, automated 43,742 payments totaling $219 million, and was able to reallocate staff to other strategic projects.