Case Study: ZenPro Audio doubles average order value with BigCommerce using Klarna financing

ZenPro Audio Doubles AOV with BigCommerce and Klarna

ZenPro Audio is a two-person, niche retailer of high-quality and custom recording-studio gear based in Orangeburg, South Carolina, serving customers worldwide. The team needed an ecommerce solution that would support complex product customization, global shipping quotes and financing options for big-ticket purchases while minimizing backend maintenance and technical overhead.

They moved to BigCommerce and used its built-in product option sets, app marketplace and Klarna financing to simplify customization, international shipping and payment flexibility. The integration was straightforward and drove clear results: Klarna orders had double the average order value (100% increase), payment-integration customers grew 90.6% year over year, and the site has supported steady growth for the business (over $10M revenue since 2009).

ZenPro Audio

Warren Dent

Owner and Founder