Case Study: U.S. Patriot Tactical achieves 47% online sales growth and 100% uptime with BigCommerce

US Patriot Tactical sees a big boost from higher uptime on BigCommerce

US Patriot Tactical, a retailer serving military and law enforcement customers, struggled with weekly outages, slow performance during traffic spikes and a poorly converting mobile site while hosted on Magento — problems that eroded customer trust and limited growth. Their business goal was to boost overall sales and dramatically improve mobile conversion.

They migrated to BigCommerce’s cloud platform for greater stability, performance and out-of-the-box mobile themes, eliminating in-house maintenance. The move delivered major gains: 47% increase in online sales, 17% higher conversion (a result of ~30% faster site speed), mobile conversion up from 0.5% to 1.9% (≈280% increase), and 100% uptime during the holiday season, along with reduced technical overhead and stronger search rankings.

U.S. Patriot Tactical

Paul Yoo

President & COO