Case Study: So Suzy Stamps grows revenue 374% with BigCommerce

So Suzy Stamps Grows 374% in 2 Years

So Suzy Stamps, an ecommerce retailer in the crafting niche, faced challenges with unhelpful customer support and technical difficulties on previous platforms like Volusion. Founder Suzanne Moore needed a modern ecommerce solution from a vendor, specifically BigCommerce, that could provide exceptional, accessible support and education to help her build and manage her online store.

The vendor, BigCommerce, provided a solution centered around its engaged 24/7 customer support and powerful platform features. The support team offered personalized, non-technical help that gave Suzanne the confidence to grow her business. By leveraging BigCommerce apps like InStockAlerts and the Square inventory sync integration, the company achieved a remarkable 374% revenue growth in two years and an 80% conversion rate from back-in-stock notifications.

So Suzy Stamps

Suzanne Moore

Founder