Case Study: Chuck Levin’s achieves higher conversion and revenue with BigCommerce

Moving to Bigcommerce’s modern platform powers big results for a venerable brand

Chuck Levin's, a Washington D.C.-area music store, was struggling with an outdated ecommerce website that resulted in flat online sales and low shopper confidence. Their old platform had a tedious checkout process and could not easily integrate with their necessary business software. The company turned to the vendor BigCommerce for a modern, sophisticated platform to help redesign their site and boost their online business.

With the help of a BigCommerce partner, the company migrated to the BigCommerce platform, which provided advanced tools like single-page checkout and mobile-friendly designs. The transition was completed swiftly, and the new site was integrated with back-office systems. As a result, Chuck Levin's saw a 65% increase in revenue and a 5x increase in their conversion rate within just 90 days, with annual online sales projected to grow by 300%.

Chuck Levins

Jon Marsella

Executive Director of Jasper Studios