Case Study: Mountain Crest Gardens achieves 400% increase in orders and 50% reduction in advertising costs with BigCommerce

Mountain Crest Gardens orders bloom 400% after migration to BigCommerce

Mountain Crest Gardens is a family‑run succulent grower in northern California that scaled from a small retail operation into a fast‑growing ecommerce brand. As sales accelerated, the company needed a modern, mobile‑ready platform that improved the customer experience, supported third‑party integrations and enabled continued growth after its prior platforms became limiting.

After migrating to BigCommerce in 2014 and later launching a custom Stencil site with Arctic Leaf, Mountain Crest Gardens added tools like Rivet Works for user‑generated content and Privy for email capture. The result: orders increased more than 400%, advertising costs dropped about 50%, organic search improved, staff expanded significantly, and the site now features thousands of customer photos and stronger email acquisition.

Mountain Crest Gardens

Matts Jopson

Vice President