BigCommerce
239 Case Studies
A BigCommerce Case Study
Mainely Urns & Memorials, a provider of personalized urns and memorials for people and pets, faced significant challenges as their business grew. Their legacy ecommerce platform could not efficiently support their five distinct brands, international expansion into Canada, or modern B2B functionality, leading to manual workflows and operational inefficiencies. They turned to BigCommerce for a more flexible and scalable solution.
By implementing BigCommerce, Mainely Urns centralized the management of all five storefronts and utilized the multi-storefront feature and B2B Buyer Portal. This allowed for faster product launches, automated order routing and shipping through integrations, and a self-service portal for over 100 funeral home partners. The results for the customer included a 44% growth in total revenue, the saving of dozens of operational hours each month, and higher order volume across both B2B and direct-to-consumer channels.