Case Study: EcoEnclose achieves 100% user growth and 154% order increase with BigCommerce

How a sustainable packaging company helps thousands of ecommerce brands have a more eco-friendly customer experience

EcoEnclose is a B2B sustainable packaging company that helps ecommerce brands deliver eco-friendly unboxing experiences. After growing to serve over 20,000 brands, the company faced limitations with its legacy Volusion site: an outdated UI, a clunky multi-step checkout, and insufficient support for its sophisticated custom box configurator and pricing logic.

EcoEnclose migrated to BigCommerce and integrated apps like Shogun, ShipperHQ, Lucky Orange, and Remarkety to enable single-page checkout, advanced shipping rules, visual art uploads, and easier content management without coding. The move was seamless, freed the team to focus on product and marketing innovation, and produced strong results — a 100% increase in users at launch, a 154% increase in order volume (Sep 2018–Dec 2019), and an improved conversion rate around 7%.

Eco Enclose

Saloni Doshi

Owner & Co-CEO