BigCommerce
228 Case Studies
A BigCommerce Case Study
Glory Cycles is a 15‑year‑old specialty bike retailer that began on eBay and later ran on Yahoo, but hit growth limits as its business and custom‑build order complexity increased. With no dedicated IT team and the need to manage multi‑platform sales, returns and detailed SKUs for built‑to‑order bikes, the company needed a scalable, unified solution to simplify fulfillment and inventory workflows.
They migrated to BigCommerce and connected eBay plus Webgility and QuickBooks to centralize orders, inventory and purchase orders. The change made returns and multi‑channel orders easy to manage from one place and drove strong results: 2032% YoY eBay growth, 47.22% overall revenue growth and 42.12% more orders, including their best month in 15 years.
Clive De Sousa
President