Case Study: a telecommunications client boosts sales confidence with BI Worldwide's gamification platform

Telecommunications Client boosts sales confidence with BI Worldwide and 85% program adoption

A telecommunications client sought BI Worldwide's assistance to boost employee confidence and understanding of its products. The challenge was to create a centralized, engaging repository for product education that would motivate its 100,000-person sales force and measure knowledge retention.

BI Worldwide designed and implemented a gamification program using its Nitro by Bunchball engagement platform. The solution drove remarkable results, including 85% program adoption and over 2.4 million activities completed. This led to a measurable increase in sales, with top-performing users selling nearly 70% more mobile lines, and 90% of surveyed participants reported the platform improved their sales conversations.

Telecommunications Client