Case Study: an insurance company boosts agent performance with BI WORLDWIDE gamification

an insurance company boosts policy sales 20% with BI Worldwide

The insurance company, a large organization with 30,000 agents, faced a challenge in driving loyalty and improving engagement, learning, and sales among its distributed workforce. They partnered with BI WORLDWIDE to address this employee engagement problem.

BI WORLDWIDE implemented a Bunchball gamification program integrated into the company's existing broker portal. The solution used missions for learning and marketing, rewarding agents with points and branded merchandise. This program resulted in over 20,000 active agents completing 1.3 million missions, leading to a 20% year-over-year increase in policies written.