Case Study: a major telecommunications company achieves $53 million in incremental revenue with BI WORLDWIDE

a major telecommunications company drives $53 million in incremental revenue with BI Worldwide

The major telecommunications company faced the challenge of motivating its 50,000 consumer-facing employees to drive sales and boost engagement across multiple channels. To address this, they partnered with BI WORLDWIDE to implement a tailored sales incentive program.

BI WORLDWIDE launched a three-month incentive featuring ten simple rule structures, each with no more than three clear metrics, supported by a robust communications plan. The solution included a top performer trip to Minneapolis for a Warehouse Windfall experience. This program delivered extraordinary results for the client, including $53 million in incremental revenue—196% above goal—and an ROI exceeding 600%. BI WORLDWIDE also helped achieve an 11% increase in platform logins and a 99.5% satisfaction rate.