Case Study: Poppy’s doubles drop-off catering revenue with BentoBox

Poppy’s Doubles Drop-Off Catering With Streamlined Ordering & Website

Poppy’s, a design-forward catering company in Brooklyn, NY, needed a better way to grow its drop-off catering business while unifying its catering, cafe, and private events operations. As its online presence became more important after the pandemic, Poppy’s looked to BentoBox and its restaurant website and online ordering tools to replace separate systems and make ordering easier.

BentoBox delivered a fresh website and consolidated online ordering platform that brought the cafe store and catering store together, with POS integration through Square. The result was a streamlined checkout process, easier menu and pricing updates, and measurable growth: drop-off catering revenue increased by 109%, average order value rose by 73%, and monthly site visitors grew by 16% (more than 1,200 additional visitors per month).

Poppy’s

Casey Brand

Director of Operations