Case Study: Harborview Restaurant & Bar achieves revenue growth and digital control with BentoBox

Harborview Goes From Website Skeptic to Website Super User

Harborview Restaurant & Bar, a large Cantonese restaurant in San Francisco, opened without any online presence and was wary of website vendors after a bad past experience. The team wanted a site they could control on their own terms, and turned to BentoBox for restaurant websites plus tools for online ordering, online catering, events management, and customer data collection.

BentoBox provided full-service setup and onboarding, then gave Harborview a user-friendly platform it could manage in-house. Harborview used BentoBox’s online ordering, gift cards, merchandise, automated email campaigns, and loyalty program to turn the website into a revenue engine, generating $1 million in direct online ordering revenue, $125,000 from gift cards and merchandise, and $75,000 from email and loyalty efforts.

Harborview Restaurant & Bar

Karen Wong

Director of Marketing & Special Events