Case Study: Dado’s Pizza & Taproom achieves 5x commission-free ordering with BentoBox

Dado’s Pizza Drives 5x Commission-Free Ordering with Takeout & Delivery

Dado’s Pizza & Taproom, a New York City slice shop, was losing margin to third-party delivery apps and wanted a better way to capture online orders and customer data. The restaurant turned to BentoBox and its Takeout & Delivery product to build an owned ordering channel and reduce commission-heavy dependence on apps like DoorDash and Grubhub.

With BentoBox, Dado’s integrated online orders directly into Clover and the kitchen workflow, added direct-order promos, and shifted more customers to its website. In the first six months, BentoBox helped drive 5x revenue from Takeout & Delivery, a 10% increase in average order value, and positive ROI in just 9 days, while also doubling employee tips from delivery orders.

Dado’s Pizza & Taproom

David Edelman

Owner-Operator