Case Study: The Community Group boosts employee engagement and retention with Benepass

The Community Group Offers Employees the Power of Choice With Benepass

The Community Group, a private nonprofit serving employees across education and child care programs, struggled to get staff engaged with its wellness and lifestyle benefits. With a diverse workforce and benefits that only applied to certain roles or tenure levels, the organization needed a more inclusive, flexible approach. It turned to Benepass and its lifestyle spending account (LSA) platform with a Visa-based Benecard to offer a benefit open to more employees.

Benepass helped The Community Group launch a centralized, customizable LSA program with categories like fitness, food and grocery, mental health, parent support, and more. Employees can use virtual and physical cards, roll funds over each month up to $1,200 annually, and track spending in the app, while HR avoids reimbursements and manual administration. The result has been stronger engagement, easier administration, and improved retention and recruiting, with the program reaching a 71% engagement rate and giving the nonprofit a low-lift way to offer a major benefit.

The Community Group

Katie Graham

Chief Strategy Officer