Benepass
23 Case Studies
A Benepass Case Study
Sikich, a global professional services company with more than 1,800 employees across 37 states, wanted to modernize its pre-tax benefits after struggling with poor customer service, clunky technology, unreliable reporting, and hours of manual administration. Employees were frustrated by long hold times and frozen accounts, while the HR team spent 3–5 hours each week reconciling reports and uploading contribution files.
Sikich turned to Benepass to consolidate health FSAs, dependent care FSAs, HSAs, commuter benefits, and later reimbursement accounts and a lifestyle spending account into one centralized platform. With Benepass, Sikich improved the employee experience, reduced administrative burden, and saved approximately $86,000 annually in report fees, while also increasing participation in FSAs and HSAs and giving employees a more flexible, intuitive way to use their benefits.
Shanda Brown
Senior Director of Total Rewards and HR Operations