Case Study: Crunchbase Achieves 95% Benefits Engagement with Benepass

Crunchbase Reaches 95% Cumulative Engagement Rate With User-Friendly Benefits

Crunchbase, a provider of private-company prospecting and research solutions, needed a more user-friendly way to deliver flexible employee benefits to its remote-first workforce. With its previous benefits administration platform, employees struggled with declined cards, confusing reimbursements, and limited support, which made it difficult to actually use the benefits offered. Crunchbase turned to Benepass to find a more customizable, centralized benefits experience.

With Benepass, Crunchbase rolled out a flexible benefits program covering work-from-home, wellness, internet and phone, and learning and development expenses, all managed through one platform. The result was a much better employee experience, strong customer support, and rich reporting for admins: by the end of 2023, 95% of employees had engaged with their Benepass benefits.

Crunchbase

Rachel Davis

Director of Employee Experience and Organizational Development