Case Study: Vertbaudet boosts sales 12% with Bazaarvoice Ratings & Reviews

Vertbaudet increases sales 12% with Bazaarvoice

Vertbaudet, a leading European retailer of baby and children's apparel and goods, faced the challenge of identifying customer expectations and preferences to better meet their needs. To address this, the company partnered with vendor Bazaarvoice and implemented its Ratings and Reviews solution.

Bazaarvoice's solution involved collecting and moderating authentic customer reviews, which provided Vertbaudet with valuable insights. This user-generated content led to a 12% increase in sales among visitors who read reviews and directly informed product improvements, such as adjusting clothing fits and furniture designs. The partnership with Bazaarvoice helped Vertbaudet increase customer loyalty and sales.

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